Contact Us

Customers can contact Plumse for order questions, shipping updates, return requests, payment questions, product information, or website support.

Business Information

Company Name: 1010 TERRACE, INC.
Store Name: Plumse
Business Address: 9321 SW 54TH St Miami, FL, 33165 United States
Email: care@plumse.shop
Phone: +12792249940
Support Hours: Monday - Friday: 9:00 AM - 6:00 PM ET

Order Support

For order support, include the order number, email used at checkout, item name, and a clear description of the question. For silicone mold damage, incorrect color, missing set pieces, or cavity defects, include photos of the product and packaging.

Response Time

We aim to respond within 1-2 business days. Messages received during weekends, holidays, carrier disruptions, or high request volume may take longer.