Payment Policy

Last updated: July 2, 2026

This Payment Policy explains payment handling for orders placed through Plumse, operated by 1010 TERRACE, INC..

Accepted Payment Methods

Available payment methods are shown at checkout and may include major credit cards, debit cards, Shop Pay, Apple Pay, Google Pay, or other methods supported through Shopify Payments and Shopify checkout. Availability may depend on customer location, device, browser, and payment provider settings.

Checkout Currency

All prices and checkout totals are displayed and processed in USD. Customers in Singapore should review the final total before placing an order. A card issuer or bank may apply currency conversion or international transaction fees.

Authorization and Capture

Payment must be successfully authorized before the order is processed. A pending authorization may appear before the payment is fully captured or settled. If authorization fails or remains pending, the order may not move to fulfillment.

Payment Security

Payments are processed through secure Shopify checkout and payment providers. We do not store full card numbers, CVV codes, or payment authentication credentials on the website.

Billing Information and Fraud Review

Customers should provide accurate billing and contact information. Orders may be delayed, limited, canceled, or refunded if payment details cannot be verified, fraud screening flags the transaction, or the payment provider declines the charge.

Refunds

Approved refunds are issued to the original payment method through Shopify Payments or the payment provider used at checkout. Bank and card issuer posting times may vary after refund submission.

Taxes and Duties

Taxes, duties, or other charges shown at checkout are based on store settings and available payment information. Customers are responsible for reviewing the final checkout amount before payment.

Payment Support

Payment questions can be sent to care@plumse.shop or +12792249940. Support hours: Monday - Friday: 9:00 AM - 6:00 PM ET.